Order Fulfillment Processing

Overcome the Barriers of Order Fulfillment from the Moment Received Until the Items Land in Your Customers’ Hands.

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For many wholesale distribution companies, an order fulfillment process might look like this:

  • Order is received, either in person, on the phone, via email, etc.
  • Order is entered
  • Customer is notified that the order has been received
  • A paper order or pick list is sent or taken in to the warehouse
  • Order is picked: a worker locates the items of the order, and picks them
  • Order is packed to prepare for shipping
  • Order is shipped
  • Customer is notified that the order is on its way
  • Order arrives
One of the ways distributors judge efficiency of their order fulfillment processes is by what does it take to fulfill a perfect order; an order that is on time, complete, and undamaged, along with the invoice to accompany it. Although dsitributors all say they strive for perfect orders every time, it appears to be a difficult thing to achieve. So here are some insights to how OMS can help your business fulfill orders more quickly, accurately and efficiently.

Integrated Real Time Inventory and the OMS Fulfimment Workflow Process

Order fulfillment is all about meeting customer expectations, and it’s hard to do that if you are out of stock on the items customers want. Knowing what’s in stock and being able to provide visibility on stock levels as the order is placed prevents customers from being disappointed with backorders and delays. With OMS it all begins with real time inventory contols and having instant access to avaliable quantities. As orders are received from customers basic OMS processes builds those orders using real time inventory, so there are no questions about availability.

Handling Orders One-At-A-Time is not Efficient

Are you a distributor or manufacturer that receives faxed or emailed orders that are then individually keyed so that these orders can be sent to the warehouse to be picked, confirmed, shipped and invoiced? This sequence requires many touch-points from order entry, to operations, to shipping and finally to convert the order to it's invoice and packing slip and it's repeated throughout the day - over-and-over-again! It's not efficient and it is costly.

How OMS's Sales Order Processing Can Work for You

  • Integrated Workflow

    Automate sales order processing eliminates unnecessary steps by batching sales orders and allocating quantities to each line item. By batching sales orders you can auto generate a series of pick tickets for the warehouse workers to pick and then scan each orders line item to validate the correct item against the correct order. Once confirmed, OMS can auto generate the invoice and the packing slip. When shipping via UPS/Fedex or USPS, the shipper can then auto generate tracking numbers which then updates to customers invoice automatically.

  • Using the OMS Warehouse Management System Advances Fulfillment

    Sales Order fulfillment through the OMS warehouse management system is yet another tool your business can capitalize on. Having an organized warehouse with multiple bin locations obviously lets you know exactly where items are to be found. When orders are processed through OMS, your orders are then shown to the warehouse worker on a hand-held tablet device and the worker is instructed as to where to find and pick the items. The worker then taps a button on the tablet device verifying the order pick. The order is now copleted to 100% accuracy and is ready to be shipped. Here you can learn more about our Warehouse Management System

  • In the End It's All About Savings, Efficiency and Profits

    Not every distributor can accept the challenge to make the decision to leap off into what could be the unknown and plunge into automating job and profitability tracking and real time order fulfillment as a new way of managing your company. After all, some say that we have been doing it this way for many years, it still works, and we are comfortable in doing things the way we do them. The reality however is that often times the only real constant is change and sometimes you have to take your head out of the warm comfortable sand in order to see that your competitors in the marketplace have already positioned themselves to be more efficient, more productive, more profitable and are already more competitive and easier to work with.